Terms of Use
1. IntroductionWelcome to Coaching Centre ("we", "us", "our"), a coaching company based in Australia. These Terms of Use govern access to and use of our services, which may include in-person coaching sessions, online coaching sessions, courses, workshops, our website and any related software, applications, tools or other services we may provide from time to time (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms of Use.
2. Scope of ServicesWe provide Services for personal and professional development purposes only. Our services are distributed via two channels:(a) Individual Clients, any eligible individual acquiring our Services to meet their development needs. Individual clients will sign or
electronically accept an agreement outlining the Service before commencing the Services.(b) Sponsored Client, an organisation’s employee where their organisation acquires our Service to be rendered to its employees.
Organisations will sign or electronically accept a customised agreement outlining Services that meet the organisation's and its
employees’ needs.
Our Services are not intended to be a substitute for professional advice, including medical, legal, financial, or mental health advice. The Services are designed to help you achieve your personal and professional goals. We make no guarantees regarding the outcome of our coaching services and your success depends on your own efforts and commitment. We do not guarantee any specific results from our coaching services. We reserve the right to modify, suspend or discontinue any aspect of our Services at any time without notice or liability.
3. Eligibility and RegistrationTo use our Services, a person must be at least 18 years of age or have parental consent. By using our Services, clients represent and warrant that they meet these eligibility requirements. Clients may need to register for an account with us to access certain Services and by doing so agree to provide accurate and complete information when registering and to update the information as needed. Clients using the Services are responsible for maintaining the confidentiality of their account and password and for all activities that occur under their account.
4. Payments and RefundsWe may charge fees for our Services, and these will be available before the commencement of the Services. We reserve the right to change our fees at any time and will provide you with notice of any fee changes. Payments must be made before the commencement of the Services or as otherwise agreed in writing by all parties.
5. Confidentiality and PrivacyWe respect your privacy and will maintain the confidentiality of all information you share with us in connection with the Services, subject to our Privacy Policy. We will not disclose your information to third parties without your consent, except as required by law or as necessary to provide the Services. (a) You must be at least 18 years of age to use our Services.
6. Intellectual PropertyAll content, materials, and intellectual property associated with the Services, including but not limited to text, graphics, logos, images, audio and video clips, software, code, trademarks, or copyrighted materials, are the property of Coaching Centre or its licensors and are protected by Australian and international copyright laws. You may not use any of our trademarks, service marks, or logos without our prior written consent.
7. Disclaimer of WarrantiesWe make no guarantees regarding the accuracy, completeness, or usefulness of any information or materials provided as part of our Services. Our Services are provided "as is" and we make no warranties, express or implied, including but not limited to, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
8. Limitation of LiabilityTo the fullest extent permitted by law, Coaching Centre and its directors, officers, employees, agents, contractors, and licensors will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services or your reliance on any information provided in connection with the Services.
9. IndemnificationYou agree to defend, indemnify, and hold harmless Coaching Centre, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your use of the Services or your breach of these Terms of Use.
10. Governing Law and JurisdictionThese Terms of Use shall be governed by and construed in accordance with the laws of Australia without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms of Use or the Services shall be instituted in a state or federal court in Queensland, Australia.
11. Dispute Resolution Any dispute arising out of or in connection with this Terms of Use, if not resolved by involved parties to the satisfaction of all involved, shall be resolved through a relevant extern dispute resolution or, where applicable, binding arbitration in accordance with the rules of the Australian Centre for International Commercial Arbitration.
12. Changes to these Terms of UseWe may revise these Terms of Use at any time without prior notice. By continuing to use the Services after such changes, you agree to be bound by the revised Terms of Use. We reserve the right to modify these Terms of Use at any time. We will notify you of any material changes to this Terms of Use by posting the revised Terms of Use on our website, and we encourage you to review these Terms of Use periodically. Your continued use of our Services following any such modification constitutes your agreement to be bound by the modified Terms of Use.
13. Contact UsIf you have any questions about these Terms of Use or our Services, please contact us at compliance@coachingcentre.com.au.